This Privacy Policy explains how aislesoir (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit www.aislesoir.com or engage our bespoke digital template design and reservation services.
We are committed to respecting your privacy and protecting your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the European Union General Data Protection Regulation (EU GDPR).
Information We Collect
To provide our bespoke digital template design services and fulfill your bookings, we collect personal information that you voluntarily provide to us when placing a deposit or submitting design intake details. This includes:
Contact Data: Your name, email address, and communication preferences.
Service & Intake Details: Specific event details, wedding dates, guest names, venue information, seating arrangements, menu items, and personalized text required to customize your digital templates.
Transaction Details: Information regarding your deposit payment, order history, and booking reference details. Payment processing is conducted through secure third-party payment providers; we do not store full credit card numbers on our servers.
How We Use Your Information
We use your personal data strictly for legitimate business and service delivery purposes, including:
Processing your service deposit and managing your custom design reservation.
Communicating with you regarding your design intake form and draft reviews.
Generating and delivering your personalized digital design files.
Responding to your inquiries and providing customer support.
Fulfilling legal, regulatory, and tax obligations applicable to our operations in the United Kingdom and Europe.
Legal Basis for Processing
We process your personal information under the following legal bases:
Contractual Performance: Where processing is necessary to perform our custom design service contract or process your initial deposit booking.
Legitimate Interests: Where necessary for our legitimate operational interests, provided these are not overridden by your privacy rights.
Legal Obligation: Where necessary to comply with relevant legal and regulatory obligations.
Data Sharing and Retention
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary for operating our platform, such as hosting infrastructure, email communications, and payment gateways. All service providers are required to maintain strict data privacy standards.
We retain your personal information only for as long as necessary to fulfill the custom design service, satisfy record-keeping requirements, or resolve any potential operational inquiries.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. However, please note that no system or electronic transmission over the internet can be guaranteed as completely secure.
Your Data Protection Rights
Under applicable UK and EU data protection laws, you have rights regarding your personal information, including:
The right to request access to the personal data we hold about you.
The right to request correction of inaccurate or incomplete personal data.
The right to request erasure of your personal data under certain conditions.
* The right to restrict or object to the processing of your personal data.
To exercise any of these rights or if you have questions regarding our privacy practices, please contact us.
Contact Information
For any inquiries regarding this Privacy Policy or your personal data, please contact us at:
Email: menu@aislesoir.com